2013年12月16日星期一

NM-CUE Module in Cisco 2911 Router, How to upgrade

I have a Cisco 2911 Router running CME and CUE.  I am running CUE on a NM-CUE Module.  I found out yesterday that this module had reached end of life and end of support from Cisco.  I have a support contract on this Router, and the NM-CUE Module was listed as a minor serial number and was covered under the contract.  I just renewed the cisco smartnet contract and the NM-CUE module did not show up as a minor serial number anymore.  I contacted Cisco and they said it was because it at end of support.  What module do I need to upgrade to?  How do I upgrade?

The solution:
You can use nme-cue module but I believe that is also going for an end of sales soon. (not sure about the date).
NME-CUE / AIM2-CUE-K9 / NME-UMG-EC / NME-UMG are the modules available as of now for 2811. But the router itself is end of sales and end of life.
We would suggest to run with the existing module you have and when cisco no longer will support 2911 (in a year or 2), go for a new setup with new router and module.

To be precise you will need NME-CUE, just in case you want to upgrade. That's not going to be a very wise investment though considering end of sales/life support for Cisco router 2911. It should be an emergency plan ONLY in case the nm-cue stops working.


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