I have a Cisco 2911 Router running CME and CUE. I am running CUE on a NM-CUE Module. I found out yesterday that this module had
reached end of life and end of support from Cisco. I have a support contract on this Router, and
the NM-CUE Module was listed as a minor serial number and was covered under the
contract. I just renewed the cisco
smartnet contract and the NM-CUE module did not show up as a minor serial
number anymore. I contacted Cisco and
they said it was because it at end of support.
What module do I need to upgrade to?
How do I upgrade?
The solution:
You can use nme-cue module but I believe that is also going
for an end of sales soon. (not sure about the date).
NME-CUE / AIM2-CUE-K9 / NME-UMG-EC / NME-UMG are the modules
available as of now for 2811. But the router itself is end of sales and end of
life.
We would suggest to run with the existing module you have
and when cisco no longer will support 2911 (in a year or 2), go for a new setup
with new router and module.
To be precise you will need NME-CUE, just in case you want
to upgrade. That's not going to be a very wise investment though considering
end of sales/life support for Cisco router 2911. It should be an emergency plan ONLY in case
the nm-cue stops working.
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